Contact information

WarmNest is committed to providing customers with clear and accessible support before, during, and after their purchase.

For questions about our fleece socks, existing orders, shipping, returns, refunds, or general customer service matters, please contact us using the information below.

Business Information

Business/Store Name: WarmNest
Website: warmnest.mom
Founded: 2022

Customer Support Email:
support@warmnest.mom

Telephone:
(604) 688-1382

Mailing Address:
WarmNest
1069 Pender St E
Vancouver, BC V6A 4H9
Canada

Order Support

When contacting us regarding an order, please provide your order number and the email address associated with your purchase whenever possible.

Providing this information allows our support team to locate the relevant order more efficiently.

Returns and Refunds

For return or refund requests, contact:

support@warmnest.mom

Please contact us before sending an item back. Our team will provide return instructions after reviewing your request.

Eligible purchases are covered by our 30-day free return and refund policy, subject to the conditions stated in our Return & Refund Policy.

Shipping Support

WarmNest provides free worldwide shipping, with an estimated delivery timeframe of 7–10 days.

If you have questions regarding an order in transit, please contact us with your order details.

General Inquiries

For general questions about WarmNest, our products, website, policies, or customer service, please email support@warmnest.mom.

We appreciate your business and look forward to assisting you.